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FAQ

Are shoes allowed on the trampolines?

No, and non-slip socks are required.

Do you give group discounts? How do I book a Corporate Event, Group Event, FUNraiser, rent out entire facility?

Yes. Groups with 15 or more people are eligible for a group discount. See our groups page for more information. Please call or fill out an inquiry here and a Group Event Specialist will contact you.

Do I have to sign a waiver for my kids every time they visit Off The Wall?

No. Waivers are kept on file and only need to be filled out once a year.

Can I bring outside food or drinks?

No; In an effort to maintain the facility, we do not allow outside food or drinks, however, our restaurant offers everything from burgers, pizza, salads to wraps and all of your favorite snacks and refreshments.

How much does it cost?

For all activities click on Pricing and Promotions Page. There is no "General Admission" to come to the facility, enjoy the Arcade, Restaurant, etc

Is it open to the public?

Yes, anyone can come.

What are your Hours of Operation?

Check our Direction & Hours page.

Where are you located?

Check our Direction & Hours page.

Do you offer any Specials or Combo Deals?

Yes, please check our Specials Page for a current list of promotions and specials.

Do I need to sign a waiver before I can jump?

YES! Every jumper needs to have a liability waiver signed. If you are under the age of 18 your parent or legal guardian must fill the waiver out for you. Waivers can be filled out online, or filled out at the location. Waivers will stay on file for one year.

Is there a minimum age to jump?

Jumpers 3 & under must be accompanied on the court by an adult jumper for increased supervision. There is no minimum age; the child must be able to walk. We also have court dividers that we can use based on activity at any given time.

Do I need to make a reservation to come in and jump?

No. Although we welcome walk-ins for open jumping, jump time is always subject to availability on the arena. We recommend you to purchase tickets online and guarantee your spot. Buy Tickets Online Here.

How do your Birthday Parties work?

We have three packages to select from or you can customize your own. Click on Parties tab.

How does Dodgeball work?

We offer pick-up games of DodgeBall based on availability, customer traffic and demand at that time.

Can I wear a cast on the Trampoline?

For the safety of our other guests, we do not allow casts on the trampoline.

Where can I store my shoes during my Jump Time.

For your convenience we offer shoe cubbies.
(Off the Wall is not responsible for any lost or stolen items)

I am concerned about my younger child jumping with older kids, how do you address that?

We have the ability to divide the entire arena into areas where we can separate ages and sizes accordingly based on the jumping traffic at the time. We also encourage younger jumpers to come jump during the week or earlier in the day on the weekends.

Are you hiring?

We are always looking for crew members who thrive in a fun, fast-paced environment. Candidates must be 16 years of age or older to apply. You may apply in person or click Employment.

For Other Inquiries Contact Us

Customer safety is our main concern. The Rules and Regulations are designed to provide a safe and enjoyable environment for everyone.
Trampoline Rules
To minimize the chance of dangerous situations especially for inexperienced Jumpers Off The Wall has clearly posted trampoline court rules at the entrance to each court. These rules and patrons are to be followed at all times, and are enforced through our Court Referres in a firm and consistent manner. Safety Video Click Here

Customer safety is our main concern. The Rules and Regulations are designed to provide a safe and enjoyable environment for everyone
Dodgeball Rules
To minimize the chance of dangerous situations, especially for inexperienced Jumpers, Off The Wall Game Room has clearly posted trampoline court rules at the entrance to each court. These rules are to be followed at all times, and are enforced through our Court Referees in a firm and consistent manner.

  1. ALL jumpers are required to complete a valid waiver If under 18: waiver must be signed by parent or guardian
  2. NO HEADSHOTS, you will be called out!
  3. NO kicking the dodgeballs
  4. YOU ARE OUT if you are hit by a live ball, throw a live ball that is caught by an opposing player, cross or touch the green center line, or throw a headshot
  5. Once the ball hits anything, it is considered a “dead” ball
  6. *Exception: if the ball hits a person and another person catches it, the person the ball first hit is NOT out. The person who threw the ball is OUT!
  7. You may deflect a ball being thorwn at you by using a ball in your hands. If it knocks the ball out o fyour hands then you aer OUT!
  8. NO holding a ball for longer than 10 seconds
  9. Once you are out, you cannot re-enter until the next game begins
  10. If you are not playing or you get out, you must stand on the walk-way outside of the court
  11. NO rough housing, cussing, wrestling, or poor sportsmanship. If so then you will be out for the rest of the game
  12. Rules are subject to change for your safety at OTW’s discretion
  13. What the referee says is FINAL! No Arguing!

Safety Video Click Here